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In the pest control industry, just like any other, there are a number of companies that can take advantage of their customers' plight for their own benefit. Exclusive trust in unscrupulous exterminators can lead to loss of funds without solving the problem with insects. In order to effectively protect yourself from such situations, it is important to know what to look for when choosing a pest control company and how to avoid possible deception.
- License and certificates: Make sure the company is properly licensed to provide pest control services. Check the availability of certificates and licenses for the chemicals used. These documents confirm the professionalism and legality of the activity.
- Reputation and reviews: Review customer reviews of the company. Online resources such as reviews on websites, social networks or specialized platforms can provide you with insight into a company's reputation.
- Cost estimate: Be careful when assessing the cost of services. Excessively low prices may be a sign of poor quality services or hidden fees. Please clarify in advance what is included in the proposed tariff and receive a detailed estimate.
- Transparency and contract: Enter into a contract with the company, which clearly states all the terms of cooperation. This includes a list of work performed, means used, timing and cost. Be sure to carefully read each clause of the contract.
- Staff qualifications: Make sure that the company's employees have the necessary training and experience in the field of pest control. This ensures that specialists are competent in their work.
- Warranties and reprocessing: Check with the company about the terms of the guarantee for the services provided. Reliable exterminators often provide guarantees and are willing to re-treat if necessary.
By following these recommendations, you can protect yourself from possible deception and choose a reliable pest control company.
Step 1 - checking the company website
We check the relevance of the price list, details, addresses and reviews when choosing pest control services.
Price. On the website of a reliable pest control service you will find a transparent price list for treating an apartment per square meter. If information about the cost is not clearly provided or you are asked to leave contact details for calculation, you should be vigilant. It is also useful to find out in advance the average price for similar services in the city.
Requisites. Check the “Contact” or “About Us” sections on the company’s website. Reliable organizations will provide their details, such as account number, TIN, BIC. This data can be checked in the registry, which will confirm the legality of the company.
Addresses Make sure that the actual address of the company matches what is listed on the website using mapping services. An outdated or mismatched address may indicate fraud.
Reviews. Be careful when evaluating reviews. Some companies use specialists to create fake reviews. If among the positive reviews on the company's website there is a lot of negativity, this may be a sign of dishonesty.
Thanksgiving letters. The presence on the website of letters of gratitude from legal clients with seals can be an additional confirmation of the company’s reputation.
By following these recommendations, you can more reliably choose a pest control service and avoid possible negative consequences.
Step 2 - checking the equipment of exterminators
Appearance and equipment play an important role in the work of a pest control specialist. A professional must be equipped with a protective suit, mask, specialized medications and professional equipment. It is preferable that the exterminator’s work clothes be branded, which indicates his responsible approach to work. It is important to avoid situations where a specialist appears in flip-flops and shorts with chemicals in his hands.
Certificates and licenses are an integral part of pest control activities. Such services are provided only by licensed companies; their licenses are usually posted on the website. However, you can always request the original license from the company office. In addition, the client has the right to demand the provision of a certificate confirming the specialist’s qualifications.
Documents also play an important role in the process of interaction with the exterminator. The request to present your passport and record the data in the contract is a reasonable precaution. In case of poor-quality service or problems with the company, this data can be used to call a specialist to answer.
The preparations used by the exterminator also require the client's attention. It is a reasonable request to show the product in its original packaging with the name and expiration date. The exterminator is also required to provide certificates of conformity for the products used at the client’s request.
Step 3 - checking the contract
The absence of a seal, address of the organization and details in the contract may signal the possibility of arbitrary changes in prices for services, for example, their significant increase from 2 to 000 rubles.
Attention to price in the specification and list of services is also extremely important. If discrepancies with the agreed price or the appearance of unclear and additional items in the specification are found, it is necessary to request an explanation directly on the spot. Any inconsistencies with the proposed conditions may serve as grounds for refusing services or requiring adjustments in the contract. Signing something with which you do not agree should be avoided.
Conditions and guarantees must also be clearly stated in the contract. Claims on websites about “getting rid of insects forever” often turn out to be advertising gimmicks. Real guarantees should be sought in the contract itself, and their absence may undermine the reliability of the result.
The contractor's details, such as addresses, telephone numbers, seal and signature of the responsible person, are mandatory in the contract. The absence of complete information in the “Contractor” column, for example, only addresses or telephone numbers, may raise suspicions. Request an amendment to the contract, and if the company representative refuses, consider alternative services.
Particular attention should be paid to printing. Having a seal is often associated with trust, and scammers take this into account. Checking the contents of the print is important; it must indicate not only the name of the LLC or individual entrepreneur and the type of activity, but also details such as TIN and OGRNIP.
Step 4 - checking the receipt and the work completion certificate
In the receipt for disinfection services, it is necessary that the technician indicate the full name of all work performed and their specific cost. If any of the points raised your doubts or turned out to be unclear, and you do not understand what exactly you are being charged for, do not hesitate to ask for clarification. It is important not to pay for services that were not provided to you!
In addition, the check or certificate of work performed must indicate the full name and signature of the company specialist who accepted the payment. This document serves as proof that you paid for the services and you have no complaints about the performance of the work.
F.A.Q.
How to choose a reliable pest control company?
When choosing a pest control company, it is recommended to pay attention to its reputation. Reading customer reviews in independent sources, checking licenses and certificates, as well as examining the price list and providing detailed information about services will help assess the reliability of the enterprise.
How to determine the professionalism of a pest control company?
Check the equipment of the specialists: they must have protective suits, masks and professional equipment. Also make sure that the company has all the necessary licenses and certificates to prove their qualifications. Pay attention to the timing of work on the market and the presence of real reviews from satisfied customers.
How to avoid fraud when choosing a pest control company?
Read the contract carefully before signing. Check the presence of the seal, details, address and signature of the responsible person. Confirm the price of services and terms in the contract to avoid unexpected costs. It is also important to check whether the company has licenses and certificates, and also make sure that there are guarantees for the services provided.
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